"We know how!" the older brother shouts. He picks up a wrench; he looks like he wants to fight you. Then he looks at the wrench.
"Huddle," Mr. Goultier says.
They talk for a few minutes as the older brother gets madder and madder, then finally Mr. Goultier says, "Fine! Fucking fine!"
He turns back to you and says, "We're going to call a guy I know. We just need some parts—the heat'll be working by tonight."
"Cool, thanks," you say as you sign the paperwork promising that you'll pay on time and never throw any parties. You make sure to write "working heat" into your mixed-use lease agreement, write "occupants," plural, because there's no space for your name, then spend a few minutes haggling until Mr. Goultier reluctantly agrees to provide you with some tools and household supplies like electrician's tape "so I don't have to call you every time there's a problem."
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