It caught everyone completely off guard.
After all, anyone who has experienced changing property management knows how difficult it is. The key issue is the ability to organize and mobilize. Even a small community has at least a few hundred households, with thousands of residents; aiming for a consensus of over fifty percent among residents is a massive endeavor, even twenty percent can be hugely challenging.
Anyone who has actually done grassroots work probably understands this deeply.
The inherent distrust between people, combined with property companies exploiting prisoner's dilemma scenarios, can instantly crumble any previously unified thoughts. Plus, there are generally plants arranged by the property company in most property owner groups, and they can even call for reinforcements when unable to settle disputes.
